Last updated · Mar 1, 2026

Terms of Service

These Terms govern your use of Triago. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use Triago.

1. The Service

Triago provides an autonomous security operations platform that ingests alerts and produces verdicts and recommended actions. "Service" includes the platform, APIs, SDKs, and documentation.

2. Your account

You must be authorized to bind your organization. You are responsible for the actions taken on your account, including those performed by agents you have authorized.

3. Acceptable use

You will not (a) use Triago to attack third parties; (b) circumvent rate limits; (c) reverse-engineer model weights; (d) misuse the Service to violate any applicable law.

4. Customer data

You own your data. We process it solely to provide the Service and to comply with law. We do not train foundation models on your data without your opt-in.

5. Confidentiality

Each party will protect the other's confidential information with the same care it uses for its own (not less than reasonable care).

6. Fees

Fees are described in your order form or pricing page. Past-due amounts accrue interest at the lesser of 1.5%/month or the maximum allowed by law.

7. Term and termination

These Terms remain in effect while you use the Service. Either party may terminate for material breach with 30 days' written notice.

8. Warranties and disclaimers

Triago provides industry-standard security and availability commitments in a separate SLA. Except as stated there, the Service is provided "as is."

9. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, special, incidental, or consequential damages. Each party's aggregate liability is capped at the fees paid in the prior 12 months.

10. Governing law

These Terms are governed by the laws of the State of Delaware. Disputes will be resolved in the state or federal courts located in Wilmington, Delaware.

11. Changes

We may update these Terms. Material changes will be notified at least 30 days in advance. Continued use after the effective date constitutes acceptance.

Questions? Contact us.